RETURN POLICY:
1. Returns are accepted up to 7 days after the purchase date provided the watch, jewelry or sunglasses is in brand new and unaltered condition (unworn) with all original materials and booklets intact. Watches showing any sign of wear or that have been sized (by anyone other than Clifton Jewelersl) cannot be returned for refund or exchange. Sizing your watch band by a qualified watch store will not void the warranty of your watch.
2. All watches are shipped with a return seal. Do not remove this seal if you think you may wish to return your watch. This seal must be present and unaltered for any returns.
3. If you suspect that your watch may be somehow defective, please notify Clifton Jewelersl immediately. Do not attempt to repair the watch yourself or by anyone else.
4. Watches with damage due to abuse, misuse, owners neglect to follow correct operating instructions, or water/condensation damage are not returnable.
i. Defective watches (as determined by Clifton Jewelers) will be replaced with the same model.
ii. Charges for shipping, gift wrapping, rush processing, shipping insurance, and extra watch band links are not refundable.
iii. Once you place your order, we are unable to cancel your order and the terms of this return policy apply.
iv. Shipments that are refused or returned to us as undeliverable will be processed as a refund according to this return policy.
v. Freight or other charges for all returns will be the responsibility of the customer.
vi. Exchanges, repairs, or other returns to customers will be shipped by the carrier and method of our choice which may have shipping fees.
5. All returns must be approved by Clifton Jewelers and a valid RMA (return material authorization) issued prior to returning the watch.
6. All packages received by Clifton Jewelers without a valid RMA will be refused.